Secretary/PA (Plymouth)

We are seeking, on behalf of our client, a Personal Assistant to cover maternity leave on a fixed term basis for 9 - 12 months.

The Key responsibilities of this role are:

  • Provide Secretarial/PA support to a Director and several other members of senior staff.
  • Managing diaries.
  • Forging and maintaining professional and helpful relationships with external clients and helping them make the most of their services.
  • Setting up and managing visits and appointments for staff and sub-contractors. Telephoning and emailing confirmations and engagement terms to clients.
  • Keeping diary appointments and records of all client contact up to date on the company database and Outlook.
  • Proactively working with colleagues to monitor their clients’ usage of services within their contracts and acting as client care contact for smaller firms.
  • Providing high quality customer service to all clients (external customers and internal colleagues).
  • Administrative tasks including: proof reading reports and correcting/ amending/issuing them to clients in a timely manner; booking and managing extensive accommodation and travel requirements; preparing papers for, attending and taking notes at regional meetings (likely to include overnight stays).
  • Liaising with other PAs about shared tasks to ensure deadlines are met and departmental compliance procedures are carried out across all regions.
  • Meet and greet clients, as and when required.

To succeed in this role, you will need:

  • Experience in a senior secretarial role including managing people's diaries and resolving diary conflicts. 
  • Excellent communication skills with a high standard of written English.
  • Advanced Word and Excel skills, also databases and Outlook.
  • Meticulous attention to detail
  • A flexible approach with strengths in teamworking, prioritising workload, problem solving and customer service.
  • Grade C (or equivalent) in GCSE English and Maths.
  • Full driving licence.

Salary is £19,450 pa

Location:  Plymouth

Hours:  Monday to Thursday 9.00 am until 5.30 pm and Friday 9.00 am until 5.00 pm.