Cafe Assistant (Nr Liskeard/Bodmin)

JOB DESCRIPTION

 

1.1       JOB TITLE                            Café Assistant

 

1.2       SALARY:                               In accordance with government legislation

 

1.3       LOCATION                            Sibleyback Lake, Bodmin Moor, Cornwall

 

1.4       DURATION:                           Until October 2016

 

1.5      HOURS:                                 0 – 40 hours on a flexible basis (including some weekends and bank holidays)

 

1.6       RESPONSIBLE TO:             Café Supervisor

 

2.         OVERALL PURPOSE:         

 

2.1          To work in the café delivering consistently high standards of customer service, washing dishes, clearing tables and up selling at every opportunity. Assisting with basic food preparation and maintaining standards of hygiene.

 

3.          KEY TASKS AND RESPONSIBILITIES

 

3.1          Serving food and drinks, keeping recognised safety and hygiene standards and following relevant health and safety procedures as laid down by supervisor.

 

3.2          Serving customers at the counter, taking food orders, delivering consistently high standards of customer service.

 

3.3          Ensure customers are enjoying their meals and take action to correct any problems

 

3.4          Clearing tables and washing dishes

 

3.5          General kitchen duties, basic food preparation, handing and re-heating

 

3.6          Actively up selling and promoting  products to customers at every opportunity

 

3.7          Complete hygiene records as appropriate

 

3.8          Selling gifts, providing product information to customers and restocking displays from time to time.

 

3.9          Maintain good communication with kitchen staff and front of house colleagues

 

3.10       Provide information to customers in response to enquiries on the site, its activities and South West Lakes Trust generally.

 

3.11       Ensure all Trust and statutory regulations regarding Health & Safety and food hygiene are adhered to.

 

3.12       Undertake training and development as required by the Trust.

 

3.13       Account to the managers for health and safety of colleagues, customers, contractors and self.

 

3.14       Perform such other duties as may reasonably be assigned by the Trust.

 

4.0      QUALIFICATIONS AND EXPERIENCE REQUIRED:

 

Essential:

 

4.1       An enthusiasm for working with the general public and good communication skills.

 

4.2       Smart personal appearance and professional image.

 

Preferred:

 

4.3          Current Level II (Basic) Food Hygiene certificate.

 

4.4          Current, clean driving licence.

 

Due to the location, you will need transport to get to the venue.